KNOWLEDGE AS A KEY ELEMENT OF THE ORGANIZATIONAL EXCE LLENCE’S MODEL IN THE PROCTSS OF CHANGE MANAGEMEN

Abstract
The article investigates the key element of the organizational excellence's model, knowledge management. Article contains description of the process of "knowledge management"; its role and functions are discovered; the knowledge value and its place in the organization's assets structure are defined. The author differentiates the concepts of "data", "knowledge" and "information". Moreover, the analysis of capital investment in intangible assets of enterprises in Ukraine in 2004-2014 has been done. Ways to improve the formal training in organizations are presented that makes possible to use knowledge as a strategic tool to ensure the success and competitive capacity of the organization.
Description
Shupta I. Knowledge as a key element of the organizational exce llence’s model in the proctss of change managemen/ I. Shupta // Journal L’Association 1901 «SEPIKE», 2015, № 8, рр. 34-39 / Journal is indexed by «INDEX COPERNICUS» ICV 5.15. Page 34-39.
Keywords
knowledge, knowledge management, changes, organizational excellence, information, intellectual capital, tangible and intangible assets, innovation, global innovation index (GII)
Citation